Last Updated: October 2025
At ACME Signing Notary Services, we value your time and ours. To ensure fairness and availability for all clients, the following cancellation and refund policy applies:
Cancellations
If you are unable to attend your scheduled appointment, we kindly request that you notify us at least 24 hours in advance. This allows us to offer the appointment slot to another client who may be in need of our services.
To cancel or reschedule, please contact us:
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Phone: 302-786-0955
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Email: Contact@acmesigning.com
No-Shows
A “no-show” occurs when a client fails to show up for a scheduled appointment without prior notification or cancels with less than 24 hours’ notice.
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In such cases, any appointment deposit will be forfeited.
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We understand unforeseen circumstances can arise, so we will provide an opportunity to reschedule, but a new deposit may be required.
Refund Policy
Refund Eligibility
All notary services, once completed, are non-refundable due to the nature of the service. This includes notarizations or notary acts that have been executed and finalized.
Refunds may only be considered in the following situations:
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Appointment Cancellation (with 24+ hours’ notice):
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If you provide at least 24 hours’ notice to cancel your appointment, any advance payment (excluding non-refundable deposits) will be refunded.
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Service Unavailability (on our end):
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If we are unable to fulfill your notary service due to unforeseen circumstances on our part, a full refund, including any deposit, will be issued.
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Refund Requests
Refund requests must be submitted in writing to Contact@acmesigning.com within 3 days of the original payment date. Refunds will be processed to the original payment method. Processing times may vary depending on your financial institution.